Comments from Suzanne Cordes

From: Suzanne Cordes
Sent: Sunday, October 18, 2009 9:42 PM
To: Robert Judge
Subject: Re: South Hadley - Granby - Food for Friends : Response from Kathleen Ryan of Tak...

Hi Bob-

Thanks for this update. Given that dementia was a criteria for a pre-phone call I'm wondering if we should call this woman next time before we deliver since she is listed with dementia...

...I had no doubt what you told me was protocol I just have a personal experience that I needed to process. Without the intervention of the meals on wheels driver... (she)... would have surely died on her bathroom floor. It was because she didn't respond two days in a row to meals on wheels that the police were called. They ambulanced her to the hospital where she remained because of severe dehydration. We are only going once a month so our circumstances are different.

We will continue to deliver meals and report back any "missing" persons when appropriate...-Suzanne

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Suzanne:

Your careful attention to the situation you found is good because it will require us to clearly define our role. I will post an excerpt of your email at http://southhadleygranbyfoodforfriends.blogspot.com/ for the benefit of others. Perhaps it will generate a useful discussion between our delivery dates, which is one of the purposes of the blog!

- Bob